QuickBooks file manager cannot upgrade files while QuickBooks is still running
From the article: When running the Batch Upgrade Utility within the QuickBooks File Manager, the user receives:
QuickBooks File Manager cannot upgrade files while QuickBooks is still running. Close QuickBooks and try again. …and more
Error 15240: The update did not complete successfully or the file you specified cannot be opened
From the article: The following errors occurs when updating QuickBooks Desktop:
Error 15240: The payroll update did not complete successfully
File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program.
How to fix it
This issue has been resolved in the latest release for QuickBooks Desktop 2014. If updating your QuickBooks Desktop to the latest release does not resolve the issue, try the following workarounds: …and more
Reinstall using a clean install
From the article: When a QuickBooks Desktop function is damaged or when a simple reinstall does not correct an issue, you may need to uninstall QuickBooks Desktop, rename installation files left behind, and then reinstall QuickBooks Desktop. This process is called a Clean Install or Clean Uninstall. …and more
Resort QuickBooks Desktop lists when names or items are out of order or missing
From the article: QuickBooks Desktop stores data pertaining to Customers:Jobs, Vendors, Employees, Other Names, Accounts and Items, as well as other things in lists.
A particular Customer or Employee or Item is an entry in a list.
Your lists can become damaged. The damage can often be repaired by re-sorting which puts a list back in its default order. This action can be performed by any QuickBooks Desktop user.
If you have manually changed the order of a list, re-sorting it will undo your changes. …and more
QuickBooks Desktop user and restriction
From the article: There are scenarios wherein the owner or accountant choose to provide restricted access to their employees in order to protect sensitive company information like bank balance and account numbers. This article covers how to create, modify and troubleshoot QuickBooks Desktop user login and restrictions. … and more