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QuickBooks QuickBooks Desktop

Intuit QuickBooks Desktop & Point-of-Sale software support policies

Intuit QuickBooks Desktop & Point-of-Sale software support policies
QuickBooks Help
From the article: Here at QuickBooks Desktop, we are here to support you and your small business needs. Here is how we can help you:

Overview

Contact our Intuit Support Professionals (days and hours of support):

Technical Support:
Pro/Premier Customers: 24/7 support
Enterprise Customers: M-F (4:00am-7:00pm PST)
Pro/Premier Installation and Business Applications (“How do I” questions): 7 days a week (5:00am-9:00pm PST)
Enterprise Business Applications (“How do I…” questions): M-F (4:00am-7:00pm PST)
Customer Service (Billing, Charge and Order Inquiries, Refunds, Product Registration, and general Customer Service): M-F (6:00am-6:00 pm PST)
Point of Sale M-F (4:00am to 8:00pm and Sat and Sun 7:00am to 4:00pm PST): POS technical support: 800.348.0254 (POS Desktop 12.0 (V12) and POS2013 (V11)) … and more

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QuickBooks QuickBooks Desktop

Intuit QuickBooks Hosting Program

Intuit Hosting Program – Intuit offers an Authorized Commercial Hosting Program
QuickBooks Help
From the article: This program allows you to have your licensed copy (or copies) of QuickBooks Desktop software installed on servers in an authorized remote hosting facility. This means that you access your QuickBooks product on a virtual desktop, via a secure connection and web browser.

If you have your QuickBooks Desktop product hosted, your authorized commercial host should be your initial point of contact for any needs related to hosting setup, installation, troubleshooting hosting issues, and other basic technical support needs. Because deployment can vary from host to host it is best to contact your host first. … and more

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QuickBooks Payroll

Oregon Pay Stub Mandate 2017

Oregon Pay Stub Mandate 2017
QuickBooks Help
From the article:
The state of Oregon has mandated that employers include their business registry or business identification number on employee pay stubs, effective January 1, 2017.

To confirm that your identification number is entered correctly in your payroll account, follow the instructions below.
QuickBooks Desktop Payroll (Basic, Enhanced, Standard, or Assisted)

QuickBooks Online Payroll or QuickBooks Full Service Payroll

Intuit Online Payroll

Intuit Full Service Payroll …

Related Article
Oregon Business Identification Number Required on Paystub
QuickBooks Help
From the article: Oregon Senate Bill 1587 now requires the Employer’s Business Registration number to be displayed on the paystubs for all employees who reside in Oregon. Since this is not available in QuickBooks Desktop, the Business Identification Number (State Agency ID as entered in the OR – Withholding Payroll Item) will be used instead. …and more

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QuickBooks QuickBooks Desktop

Customer Account Management Portal Site (CAMPS): Frequently Asked Questions

Use the Customer Account Management Portal Site (CAMPS)
QuickBooks Help
From the article: The QuickBooks Customer Account Management Portal Site, or CAMPS, enables you to perform the following:

Download your software
Manage your account information
Update payment methods
Manage contacts on your account
Reactivate canceled service or subscription
…and more

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QuickBooks QuickBooks Desktop

Intuit Data Protect (IDP): Frequently Asked Questions

Intuit Data Protect (IDP): Frequently Asked Questions
QuickBooks Help
From the article: Intuit Data Protect is a subscription service that helps you protect your data from loss or damage due to virus, laptop theft, file corruption, fire, and so on. Your files are automatically backed up online over the Internet once a day, every day, at an automatically selected time to an offsite location. You can choose to back up just your QuickBooks file (Company Data plan), or you can back up multiple QuickBooks files and any other data on your computer (Entire PC plan). With Intuit Data Protect you’re covered. …

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QuickBooks QuickBooks Desktop

How do I make all my previously recorded customer job nonbillable

Q. How do I make all my previously recorded customer job nonbillable? Whenever I create an invoice & a customer/job QuickBooks automatically marks it as billable.

A. You can’t retroactively make changes in batch to already recorded transactions in QuickBooks. You will need to edit each purchase and change it one by one. You can, however, change the preference setting moving forward.

To edit the preference setting:

  1. From the top EDIT menu
  2. Select PREFERENCES at the bottom
  3. Select TIME & EXPENSES
  4. Select COMPANY tab
  5. Uncheck “MARK ALL EXPENSES AS BILLABLE” box
  6. Click OK.

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QuickBooks QuickBooks Desktop QuickBooks Payroll

Activate QuickBooks Desktop payroll purchased from the web or the phone

Activate QuickBooks Desktop payroll purchased from the web or the phone
QuickBooks Help
From the article: After purchasing a payroll service from the web or phone, you need to activate the service in QuickBooks Desktop by entering a service key that you get upon purchasing.

If you bought the payroll service from a retail store, you need to activate your payroll license online to get the service key. See Activating a payroll service purchased from a retail store. …